Dr. Nicole Odom-Hardnett: Building a Business That Keeps Growing With You

Dr. Nicole Odom-Hardnett did not build her career from one perfect business idea. She experimented, changed direction, learned from what did not work, and kept building.

In this conversation, Nicole shares how her early businesses eventually led her to behavioral healthcare, why she pays close attention to systems and finances, and what she has learned from growing a team of nearly 60 people. She also talks about expanding Focus Point through franchising and creating IQ Focus, an electronic medical record system inspired by problems her own healthcare organization experienced with existing software.

One of the strongest lessons from the conversation is Nicole’s belief that building a company requires more than having the idea yourself. She says business owners should hire people who are smarter than they are and create a team that can bring ideas back to the organization.

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