Winter 2027

First-Time Manager Training Program

You got promoted. Now you have to manage people.

First-Time Manager Training Program is a live, four-week training program for women who are new to managing people or preparing for their first management role. The program focuses on the situations new managers actually face, including setting expectations, delegating work, holding employees accountable, giving feedback, conducting one-on-one meetings, addressing performance concerns, and handling difficult conversations.

Across four live 90-minute sessions, you will learn practical management skills, work through realistic workplace situations, practice conversations, and use tools you can continue using after the program ends.

Intended Audience

Women who are new managers, supervisors, team leads, recently promoted into people-management roles, or preparing to manage employees for the first time.

What Will You Learn?

• How to transition from doing the work yourself to managing the work of others.

• How to set clear expectations and delegate effectively.

• How to follow up without micromanaging.

• How to hold employees accountable when expectations are not met.

• How to conduct useful one-on-one meetings.

• How to give positive and corrective feedback.

• How to prepare for difficult employee conversations.

• How to respond when an employee becomes defensive.

• How to manage people who were previously your peers.

• How to communicate team needs and challenges to your own manager.

• How to recognize when a situation should involve HR or another appropriate person.

Program Schedule

The training takes place over four live sessions:

• Week 1: You're the Manager Now

• Week 2: Delegation, Accountability & One-on-Ones

• Week 3: Feedback, Performance & Difficult Conversations

• Week 4: Managing People Day to Day

Each session is 90 minutes and includes instruction, workplace scenarios, discussion, and practical exercises.

What's Included?

• Four live 2-hour training sessions.

• First-Time Manager Workbook.

• Manager Toolkit with practical templates and planning tools.

• Manager Starting Point Assessment.

• Workplace scenarios and live practice.

• 30-Day Manager Plan.

• 30-day follow-up.

• First-Time Manager Certificate of Completion.

Completion Requirements

First-Time Manager is designed as a complete four-week training experience. To successfully complete the program and receive your Certificate of Completion, you must attend all four live sessions, complete the post-program assessment, and complete your 30-Day Manager Plan.

Because the sessions build on one another and include live practice, participation in all four sessions is required.

Your Manager Toolkit

Your program includes practical resources you can continue using at work:

• CLEAR Delegation Planner

• 30-Minute One-on-One Template

• FACT Feedback Planner

• Difficult Conversation Planner

• Manager Decision Filter

• Managing-Up Update Template

• 30-Day Manager Plan